ORDER PROCESSING

We aim to dispatch your order within 48 hours of receiving it, providing all items are in stock. Generally all orders received up till 12AM, will be processed the next day and will dispatch within 48 hours.

 

DELIVERY

Our team are working hard to get your order out as quickly and safely as possible but please bear with us as delivery times may take longer than usual during busy shopping and promotional periods, and may take at least 3-7 working days within Ireland and up to 15 working days for international deliveries. 

All deliveries are sent priority services (International using FedEx Priority & Ireland using AuPost Tracked Next Business Day).

Shipment tracking and advice will be provided via Email & SMS once your order has dispatched so you can track your delivery.

We will keep your updated as we process your order and may contact you if a problem arises during this time.

 

DELIVERY RATES (NORMAL SERVICE)

REGION

DELIVERY COST

ORDER VALUE

SERVICE DETAILS

REP OF IRELAND

€5.95

Under €45

An Post Tracked, 1-3 Working Days

FREE

Over €45

NORTHERN IRELAND

6.95

Under €45

An Post International Courier Service, 3-5 Working Days

FREE

Over €45

EUROPE & UK

12.95

Under €125

FedEx International Priority, 5-7 Working Days

8.95

Over €125

ASIA

16.95

Under €125

FedEx International Priority, 5-10 Working Days

9.95

Over €125

*Republic of South Korea

14.95

Under €125

FedEx International Priority, 5-10 Working Days

9.95

Over €125

REST OF WORLD

16.95

Under €150

FedEx International Priority, 5-10 Working Days

9.95

Over €150

 

TAXATION & DUTIES ON ORDERS

Recipients of orders sent to destinations both within and outside the EEC are responsible for any local taxes that are due on the goods.

 

OUT OF STOCK ITEMS

We do update our inventories regularly during the day and this is reflected in our online store, however in the event that your order contains item(s) which are out of stock or cannot be shipped at the time of picking your order, we will automatically process your refund and send you a detailed notification within 48 hours of receiving your order via email.

 

TRACKING YOUR ORDER

All our orders are shipped with shipment tracking. Once you order has been picked up by the courier, we will send you an shipped confirmation email or SMS (if you opted in during checkout for this option) providing you with the tracking number and link to your shipment.

 

Please feel free to inquiry on your order at any stage by contacting us at orders@yourpharmacy.ie or by completing the contract us form on our website.